Job Details

Section Leader - Licensing

Pay: -22.85 per hour
Location: Chapel Street, Loxdale, Bilston, Wolverhampton
Role Type: Temporary with Immediate Start
Working Hours: Monday to Friday (AM Shift) - 7:45am to 1:45pm
Please note: This is a fully onsite role and attendance on site is required daily during the hours stated. There is no hybrid working option available.

Join City of Wolverhampton Council

City of Wolverhampton Council is seeking an experienced, motivated, and highly capable Section Leader - Licensing to join our Resident Services team.

This is an exciting opportunity for an established manager with strong leadership experience to oversee a key area of the Council's Licensing Service. You will play a vital role in ensuring licensing functions are delivered efficiently, professionally, and in accordance with relevant legislation, policies, and service standards.

Working closely with the Service Manager and key stakeholders, you will lead a dedicated team, drive performance, manage operational delivery, and contribute to the ongoing development and improvement of licensing services across the city.

About the Role

As Section Leader - Licensing, you will be responsible for the day-to-day management and development of licensing services, ensuring the delivery of a high-quality, customer-focused service.

Key responsibilities include:

• Leading, managing, and developing a team to achieve service objectives and performance targets.
• Supporting the Service Manager in the effective delivery and continuous improvement of the Licensing Service.
• Managing workloads, resources, and staff performance to ensure an efficient and effective service.
• Overseeing the processing of licensing and registration applications, ensuring legal compliance, accuracy, and consistency.
• Preparing reports, correspondence, briefing notes, and Licensing Committee papers.
• Attending and presenting reports at Licensing Committee meetings and other stakeholder forums.
• Monitoring service performance and implementing improvements where required.
• Ensuring compliance with current legislation, regulations, and best practice.
• Managing contracts and working collaboratively with internal and external partners.
• Representing the service in legal proceedings and court hearings when required.
• Supporting the training, mentoring, and development of team members, apprentices, and colleagues.
• Contributing to service reviews, policy development, and transformation initiatives.

This is a varied and rewarding role that offers the opportunity to make a tangible impact within a forward-thinking local authority.

About You

We are looking for a confident and experienced leader with a proven track record of managing teams and delivering excellent services.

Essential Requirements

• Degree-level qualification, equivalent professional qualification, or substantial relevant management experience.
• Significant experience in a management or leadership role.
• Strong people management, supervisory, and performance management skills.
• Experience leading teams in a fast-paced operational environment.
• Excellent verbal and written communication skills.
• Strong organisational skills with the ability to manage competing priorities.
• Experience producing reports and presenting information to senior stakeholders.
• Strong IT skills and experience managing information effectively.
• Ability to build and maintain positive working relationships with colleagues, elected members, partners, and stakeholders.
• Proven ability to identify opportunities for improvement and implement positive change.
• Ability to work effectively under pressure and make sound decisions.

Desirable Skills and Experience

• Experience within licensing, regulatory services, environmental health, enforcement, or a similar public sector environment.
• Professional qualifications relating to management, licensing, law, or regulatory services.
• Experience leading service improvement projects or organisational change programmes.
• Knowledge of licensing administration, committee processes, and relevant legislation.
• Project management experience or qualifications.
• Experience working within a local authority or other large public sector organisation.

Please note: Licensing or regulatory experience is advantageous; however, strong management and leadership experience, combined with relevant qualifications, are considered essential for this role.

Why Join Us?

At City of Wolverhampton Council, we are committed to delivering excellent services for our communities while investing in our employees' development and success.

In return, we offer:

• Competitive hourly pay of -22.85 per hour.
• An immediate start opportunity.
• A supportive and collaborative working environment.
• Opportunities for professional development and continuous learning.
• The chance to lead and influence an important frontline service.
• A rewarding role that contributes directly to community wellbeing and public safety across Wolverhampton.

Our Values

City of Wolverhampton Council is committed to equality, diversity, and inclusion and welcomes applications from candidates of all backgrounds.

We are proud of our Corporate Parenting responsibilities and remain committed to creating safer, stronger communities for everyone who lives, works, and visits Wolverhampton.

If you are an experienced manager looking for your next leadership challenge and have the skills to lead a high-performing team, we would love to hear from you.

Apply today and help shape the future of Licensing Services in Wolverhampton.